🌿 Cilandak Sanctuary, South Jakarta | Licensed Healthcare & Assisted Living Community Care Concierge & Family Visits: +62 21 7592 4400 | WhatsApp: +62 811-8899-220
TRANSPARENCY

Cookie Policy & Web Technologies

How Serena Senior Living utilizes browser cookies and local storage tokens to provide a seamless digital experience.

1. Understanding Cookies

Cookies are standard small data records saved to your personal computer or mobile telephone when visiting online pages. They allow our website to remember your tour preferences, interactive care assessment options, and consent selections.

2. Cookies Deployed on Our Website

Category Purpose Duration
Strictly Essential Preserves user consent state (serenaCookieConsent) and navigation integrity. Persistent
Functional Preferences Remembers preferred suite tour filters and interactive care assessment selections. Session
Aggregated Analytics Anonymous visitation statistics to optimize server response times across Indonesian ISPs. Up to 6 months

3. Controlling Cookie Settings

You can configure your browser to decline third-party cookies or delete existing cookies via browser settings. Please note that certain interactive features, such as our care calculator tool and saved tour preferences, may reset upon browser refresh if cookies are disabled.

4. Inquiries

For any queries regarding our digital policies, contact us at:
PT Serena Sejahtera Nusantara
Email: [email protected] | WhatsApp: +62 811-8899-220