Visit Our Sanctuary & Meet Our Team
Choosing the right living arrangement for a parent is a deeply emotional decision. We invite you to visit without pressure, ask every question, and experience our community firsthand.
Our South Jakarta Campus
Conveniently located in Cilandak Barat with easy access via the TB Simatupang arterial road and Fatmawati MRT station. Dedicated private visitor parking and wheelchair assistance upon arrival.
Sanctuary Address
PT Serena Sejahtera Nusantara
Jl. Lebak Bulus I No. 35, Cilandak Barat, Pasar Minggu
Jakarta Selatan, DKI Jakarta 12430, Indonesia
Direct Telephone & WhatsApp
Main Concierge Desk: +62 21 7592 4400
Family Care WhatsApp: +62 811-8899-220
Email Inquiries: [email protected]
Clinical Records Team: [email protected]
Visiting Hours
• Family Visits for Current Residents: Daily 08:00 – 20:00 WIB
• Prospective Tours & Admissions: Monday – Saturday 09:00 – 17:00 WIB (Sunday by prior appointment)
Request a Private Family Tour
Fill in your details below and our Care Advisory team will confirm your preferred date and prepare afternoon tea for your visit.
Directions & Accessibility
From TB Simatupang, take the Lebak Bulus I exit. Serena Living is situated 450 meters south, nestled within a tranquil residential greenway with 24-hour guarded gate security.