🌿 Cilandak Sanctuary, South Jakarta | Licensed Healthcare & Assisted Living Community Care Concierge & Family Visits: +62 21 7592 4400 | WhatsApp: +62 811-8899-220
OUR MISSION & HERITAGE

Honoring Indonesia's Elders with Heartfelt Reverence

In Indonesian culture, our elders are our greatest treasure—the foundation of our families and community. Serena was built to honor this timeless virtue with world-class geriatric care.

THE SERENA STORY

Founded by Physicians & Families

Serena Living was established by a coalition of Indonesian geriatric physicians, nurses, and families who recognized the lack of dedicated, modern, barrier-free residential communities in Jakarta.

Rather than cold institutional nursing homes, we envisioned an open, light-filled sanctuary reminiscent of a peaceful Javanese boutique estate—where every resident feels respected as a cherished family member.

Our Core Philosophy: 'Ngajeni'

Rooted in the traditional Javanese ethos of ngajeni (profound mutual respect and veneration for elders), our staff approach each care moment not as clinical labor, but as a noble act of family devotion.

The Serena Pillars

1. Clinical Rigor & Safety

24/7 licensed healthcare professionals, structured medication protocols, and direct emergency response pathways with South Jakarta's leading tertiary hospitals.

2. High Caregiver Ratio (1:3)

We maintain one of the highest caregiver-to-resident ratios in Southeast Asia, ensuring no call bell goes unanswered and every meal is leisurely and social.

3. Radical Transparency with Families

We believe in an open-door policy. Families are welcome anytime, and our weekly clinical review notes keep children completely informed of health and mood trends.

MEDICAL & CARE LEADERSHIP

Guided by Compassionate Geriatric Experts

Our multidisciplinary team combines decades of international and Indonesian geriatric healthcare practice.

MEDICAL DIRECTOR

Dr. Maya Suryani, Sp.PD-KGer

Specialist in Internal Medicine & Geriatric Medicine

Graduate of Faculty of Medicine, Universitas Indonesia with fellowship in Geriatric Care in Melbourne. Dr. Maya oversees all clinical resident assessments, medication protocols, and chronic wellness pathways.

HEAD OF NURSING

Ns. Bagus Prasetyo, S.Kep, M.Kep

Gerontological Nursing Specialist

With over 14 years directing hospital elderly care units, Ns. Bagus trains our care staff in dementia communication, compassionate fall prevention, and gentle rehabilitative encouragement.

Corporate & Licensing Profile

Entity Name: PT Serena Sejahtera Nusantara
Business ID (NIB): 9120308221045
DKI Health Permit: 503/445/Yankes-Geriatri/2024
Registered Address: Jl. Lebak Bulus I No. 35, Cilandak Barat, Jakarta Selatan 12430
Classification: Specialized Senior Care & Assisted Living (KBLI 87301)
Visiting Hours: Daily 08:00 – 20:00 WIB
Phone: +62 21 7592 4400
Email: [email protected]